Glow Stream Sdn Bhd ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us, in line with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We may collect the following information when you use our website, submit an enquiry, or register for a programme:
- Name, job title and organisation
- Email address and phone/mobile number
- Messages, notes or enquiry details you submit through our forms
- Basic technical data such as browser type and pages visited, for site performance purposes
How We Use Your Information
- To respond to enquiries and registrations, including programme and consultancy requests
- To provide information about our services, programmes, and follow-up arrangements
- To improve our website and services
- To comply with legal and regulatory obligations
Sharing of Information
We do not sell your personal data. We may share information with trusted partners or institutions strictly where necessary to deliver a service you requested (for example, an education partner for a programme you registered interest in), or where required by law.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law.
Your Rights
Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us, and to withdraw consent for us to contact you. To exercise these rights, contact us using the details below.
Cookies
Our website may use basic cookies to support core functionality and to understand how visitors use our site. You can control cookies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: